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  Position :  Oracle Identity & Access Management Support Engineers (L2 Support)
Location : Singapore / Australia
  Qualification : Diploma/Degree
Experience : Min 4+
  Skill's required : OIM, OAM, OUD, OHS WebGate, SAP Connector and Microsoft Active Directory Connector.
Job code : CES1019

§  24x7 support, where Our Client  team will have resources from 7 am to 7 pm AEST On Desk and 24x7 for P1 &P2 on call

§  Day to day Operational activity.

§  Production defect tracking 

§  Operation Health check & Application Monitoring as per SOP.

§  Incident Management (P1-P4 Tickets)

§  Problem Management (RCA)

§  Change Management.

§  Creating and Maintaining  the Operational procedure documents

 

Technical skills:

 

·         Oracle Identity and Access Management experience.

·         Oracle Identity and Access Management

·         L2/L3 Operations in Oracle Identity & Access Management Software - Infrastructure including OIM, OAM, OUD, OHS WebGate, SAP Connector and Microsoft Active Directory Connector.

 

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